New York's Penn Station upgrade
New York, New York…. what a pleasure to sit down with
Andy Byford, Special Adviser to the Amtrak Board of Directors (and former London Transport Commissioner) to find out what will make the multi-billion dollar transformation of Manhattan’s Penn Station world class.
The episode of The Infrastructure Podcast was record live at the recent Transforming Infrastructure Performance Summit in New York hosted by Bentley Systems and the UK Government.
Have a listen here or find the episode wherever you get your podcasts - search “The Infrastructure Podcast” on Spotify, Apple, Google or watch the video version on YouTube.
Penn Station sits at the heart of Manhattan, serving hundreds of thousands of daily passengers. For decades, it has worked hard, but not well enough. Now, a massive transformation is underway to move past chronic underinvestment and create a customer-focused icon for the region.
Key takeaways from our conversation:
- how to move from aging assets to modern efficiency.
- the power of communication and “British charm” to bring stakeholders together
- the challenge of navigating a highly political mega-projects.
- lessons from London, Toronto, Sydney and New York on global best practices.











